LE CLAN DES BELGES

LA PAIX WAVRE SRL
Restaurant: ‘LE CLAN DES BELGES’
VAT BE0754827076

Rue de la Paix 20, 1050 Ixelles
Belgium

contact@clandesbelges.com
Tel: +32 2 511 11 21

Collects and processes personal data via the website: www.clandesbelges.be
Our privacy policy sets out how the personal data we collect from you will be processed solely by our organisation.
For the purposes of the General Data Protection Regulation of 27 April 2016 (the ‘GDPR’), the term ‘personal data’
means any information relating to an identified or identifiable natural person, directly or indirectly (for example, a surname and first name, a date of birth, etc.) (the “Personal Data”), and the data controller is “LE CLAN DES BELGES” – Rue de la Paix 20, 1050 Ixelles

1) Information we collect from you.

1.1 – Information you provide to us.

You may provide us with information about yourself by completing forms on our website: www.clandesbelges.be or by contacting us by telephone, email or other means. This includes information provided when you use our website.

This information may include your name, address, telephone number and email address.


2 – Information we collect from you.

Each time you visit our website, we may automatically collect the following data:

Technical data, including the IP (Internet Protocol) address used to connect your computer to the internet, your login details, browser type and version, your time zone, the types of browser extensions you use and their versions, your operating system and platform;

Data relating to your visit to our website (including the date and time), page response times, download errors, the duration of visits to certain pages, interactions with these pages (such as scrolling, clicks and mouse movements), as well as the methods used to leave the page and any telephone numbers used to contact our customer service team.


3) The legal basis for processing.

We use your personal data as it is necessary to contact you or arrange appointments.



4) How your personal data is used.

We use your Personal Data for the following purposes:

Customer Service: we ask for your contact details, including your email address and telephone number, in order to answer any questions you may have regarding the restaurant “LE CLAN DES BELGES”


Direct marketing: we wish to keep you informed of our latest promotions and invite you to our events.

We collect and process personal data for the purpose of booking appointments.

5) Security of Personal Data

We take technical and organisational measures to protect your personal information against any destruction, loss, alteration or damage, whether accidental or fraudulent.


Further information on our security policy can be requested from: contact@clandesbelges.com



6) Categories of recipients of personal data

We treat your data confidentially and guarantee that this data will not be passed on to third parties.


7) Transfers of personal data

Your personal data may be transferred to and stored in countries outside your jurisdiction.

As the levels of legal protection for personal data vary from country to country, you may be less protected in some countries than in your country of residence. In such cases, we will take all reasonable steps to ensure that your personal data is kept secure and processed in accordance with applicable law and the terms of this policy.


8) Data subjects’ rights

The GDPR entitles you to access the Personal Data we hold about you and to correct it if it is inaccurate. You have the right, for legitimate reasons, to prevent us from processing your Personal Data. If you wish to exercise this right, please contact us by email at contact@clandesbelges.com
or at the following address:

LE CLAN DES BELGES
Rue de la Paix 20,
1050 Ixelles
Belgium

Right to erasure: any request to delete or remove your personal data, including information published online, must be sent to contact@clandesbelges.com


Right to data portability: if you wish to access the personal data you have provided to us via contact@clandesbelges.com


• You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent carried out prior to such withdrawal.
• You also have the right to lodge a complaint with the data protection authority (www.dataprotectionauthority.be).




9) Data subjects’ rights

Policy on the storage of personal data: we will not store your personal data for longer than is necessary for the purposes for which it was collected or as required by law, i.e. for a period of approximately 6 years. URLs are stored for 15 days and then automatically deleted.


10) Amendments to this Privacy Policy

This Privacy Policy was last updated on 12 May 2025. We reserve the right to review this Privacy Policy from time to time and to make any necessary adjustments. We therefore encourage you to review it regularly.

You will be notified of any substantial changes

Any questions or enquiries regarding this Privacy Policy should be sent by email to: contact@clandesbelges.com or to the following address:

LE CLAN DES BELGES
Rue de la Paix 20,
1050 Ixelles
Belgium